Green Belt

Facilitate Lean working

40 teaching hours | 20 hours of self-study | online exam | Green Belt certificate LCS 1b — level descriptors (PDF, opens in a new tab)
Studybook De toolbox voor dienstverlening | Assessment practical assignment

Learning goals LCB Green Belt training course

  • Customer value

    You know how to use Moments of Truth, KANO and Customer Arena.

  • Value stream

    You improve processes based on Value Stream Mapping.

  • Visual management

    You improve by using Ishikawa’s, Histograms and Pareto’s.

  • Capacity management

    You anticipate customer demand with the right capacity.

  • Change management

    You understand Lean tools for change management.

  • Troubleshooting

    You take problems with A3, 5x Why and Kaizen (DMAIC).

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