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What are the prerequisites to start continuously improving
There are roughly two ways to achieve improvement in your work: with small steps or through a major change all at once. In crisis situations or with major innovations (such as a new product line or change in strategy), it is usually better to implement the change all at once, project by project. In all…
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Are you taking responsibility?
What makes work fun is that you are responsible for what you do and what you deliver. In organisations, that is often easier said than done. For example, you work in an organisation where others determine for you what you should do. Or you have colleagues who have a different idea of what constitutes good…
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The secret of good craftsmanship
In addition to excellent products and services, the quality of an organisation is determined by the people who work there. The right mix of knowledge and experience is the basis for success. Often the priority is to develop and sell (new) products and services. The difference can then be made by ensuring that employees’ knowledge…
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With standards you can truly improve
A good standard comes from a culture of questioning, always looking for better, simpler, safer ways to do a task – as opposed to top-down ways of working. What standards are you using? Standards should be about developing the best and safest way together, doing the job perfectly and being able to handle change at…
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