Green Belt

Facilitate Lean working

40 teaching hours | 20 hours of self-study | online exam | Green Belt certificate LCS 1b
Studybook De toolbox voor dienstverlening | Assessment practical assignment

Learning goals LCB Green Belt training course

Customer value

You know how to use Moments of Truth, KANO and Customer Arena.

Value stream

You improve processes based on Value Stream Mapping.

Visual management

You improve by using Ishikawa’s, Histograms and Pareto’s.

Capacity management

You anticipate customer demand with the right capacity.

Change management

You understand Lean tools for change management.

Troubleshooting

You take problems with A3, 5x Why and Kaizen (DMAIC).

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